1. Nothing happens when I click the "Add Ledger" button

Can you see your Ledger in your list of accounts? If yes, then everything is fine. Nothing more is supposed to happen here. In some browsers, a pop-up window will appear first, and in others, your account will be added directly.

2. I can't click the Add Ledger button; it is inactive / non-responsive

This could be a browser issue. Please try a different browser to see if it makes a difference. If not, please contact us so we can help you troubleshoot this.