Kusama is a separate network. If you have KSM allocations to claim, you can follow the process laid out on the Kusama claims page. IMPORTANT: You are el...

Yes. Just follow the same procedure for each Ethereum address, always using the same Polkadot account.

No. One Ethereum address can map to only one Polkadot account.

Yes. If you are using a hardware wallet that is not supported by MyCrypto, you can use MyEtherWallet instead by following these instructions:  Go to http...

If you have several ETH addresses and you don't remember which one contains the DOT tokens, you have several options to find out which one is the right...

When you verify your claim and enter your Polkadot address in step 4, the screen will indicate the success or failure of the claim.  Below is an image o...

You will see your DOT in your account shortly after submitting your claim and attesting the statement. This process should take less than a minute.

Unfortunately, there is nothing we can do. We only have a legal agreement with the person who bought the DOT from Web3 Technologies Foundation directly.

Since Polkadot went live, one final step to the claiming process has been added: the attestation.  If you claimed your tokens before the chain went live...

Yes, you'll need to claim separately on Kusama. Polkadot is a completely separate network from Kusama, so any claims for DOT do not apply to Kusama. ...