While it might be possible in theory to restore your 12-word mnemonic seed on the Ledger (see instructions here), it would defy the purpose of a hardware wa...

The number #1 reason why users contact us for help with transferring their funds is because they are not aware of the existential deposit of 1 DOT on the...

"I noticed there's a separate Ledger app for Kusama. Do I need both apps for managing DOT and KSM, or can I just use the Polkadot app for both tok...

The polkadot.js webapp and browser extension only show your mnemonic seed once: during the initial creation of your account.  If you miss taking note of...

In this article you will learn how to restore your Polkadot account either from your JSON file or your 12-word mnemonic seed in Polkadot.js and in the Pol...

No matter if you use an external device or not, the Polkadot{js} browser extension is the best way to manage your accounts, as it has many advantages: ...

On polkadot.js you will see an Accounts Page as well as an Address Book.  What is the difference between them?  1. Accounts Page In order to send f...

Under Settings, make sure that "Attach Ledger via WebUSB" is selected. (Firefox users: Unfortunately Firefox does not support WebUSB, so you will ...

If you have locked DOT in your account (because you e.g. bonded them for voting, or you bought locked DOT during a token sale) then you can check on polkado...

"I bought DOT tokens during the token sale in July 2020. I have my DOT address as well as my mnemonic seed and JSON file - how do I access my tokens?&q...