Storing, Accessing and Sending Your DOT

Can I transfer DOT to a Ledger wallet without unbonding and waiting 28days?
No, DOT that are bonded cannot be sent from one DOT address to another.  In other words, you can only transfer DOT that show up as "transferrable&q...
Thu, 10 Sep, 2020 at 12:39 PM
Can I export an existing DOT account from polkadot.js to my Ledger wallet?
While it might be possible in theory to restore your 12-word mnemonic seed on the Ledger (see instructions here), it would defy the purpose of a hardware wa...
Mon, 3 May, 2021 at 2:49 PM
Why can't I transfer tokens?
The number #1 reason why users contact us for help with transferring their funds is because they are not aware of the existential deposit of 1 DOT on the...
Wed, 5 May, 2021 at 12:04 PM
Can I use the Ledger Polkadot app also for Kusama?
"I noticed there's a separate Ledger app for Kusama. Do I need both apps for managing DOT and KSM, or can I just use the Polkadot app for both tok...
Wed, 30 Sep, 2020 at 12:21 PM
I can't find a Ledger option in the Settings page
Some browsers, like Firefox, do not support WebUSB.  In order to connect your Ledger, please use another one like Chrome or Brave for example.  ...
Mon, 14 Sep, 2020 at 9:35 AM
How can I view my mnemonic seed on the polkadot.js webapp and extension?
The polkadot.js webapp and browser extension only show your mnemonic seed once: during the initial creation of your account.  If you miss taking note of...
Mon, 14 Sep, 2020 at 10:42 AM
How to restore your Account in Polkadot.js and the Polkadot{js} browser plugin
In this article you will learn how to restore your Polkadot account either from your JSON file or your 12-word mnemonic seed in Polkadot.js and in the Pol...
Tue, 6 Apr, 2021 at 2:37 PM
Where to find and download the polkadot{js} browser plugin
No matter if you use an external device or not, the Polkadot{js} browser extension is the best way to manage your accounts, as it has many advantages: ...
Tue, 6 Apr, 2021 at 3:05 PM
The difference between Accounts and Address Book on polkadot.js
On polkadot.js you will see an Accounts Page as well as an Address Book.  What is the difference between them?  1. Accounts Page In order to send f...
Wed, 5 May, 2021 at 12:13 PM
How can I see when my DOT tokens will be unlocked?
If you have locked DOT in your account (because you e.g. bonded them for voting, or you bought locked DOT during a token sale) then you can check on polkado...
Mon, 11 Jan, 2021 at 10:14 AM