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Trending

Check this first! The most popular questions and solutions to current issues.

Getting Started

About accounts, wallets, and understanding Polkadot

Staking

How to contribute to the Polkadot network with your stake and get rewarded for it

Ledger

Everything you should know about how to use Ledger on Polkadot and Kusama!

Troubleshooting

Common error messages, what they mean, and how to solve them.

Crowdloans

How to participate in Crowdloans through the Polkadot-JS UI

General Knowledge

Tips and tricks and other things that are good to know

Trending

Top Articles 5
  • How do I Know Which Validators to Choose?
  • Where to Store DOT: Polkadot Wallet Options
  • Why am I not Getting Staking Rewards?
  • How to Create a DOT Account
  • Staking Dashboard: How to Stake your DOT

Getting Started

Basics 9
  • Where to Buy DOT and KSM
  • Can I Use the Same Account on Polkadot, Kusama, and Parachains?
  • Polkadot Extension: Where to Download It
  • I Can't Find my Account on the Polkadot Network!
  • Glossary
See all 9 articles
Transactions 17
  • Polkadot-JS UI: How to Send / Transfer Funds Out of Your Account
  • Polkadot-JS UI: How to Send All of Your Funds Out of Your Account
  • Why Can't I Transfer my DOT?
  • Polkadot-JS UI: How Can I Find (and Copy) my Address?
  • Where Can I See the Transaction History of my Polkadot Account?
See all 17 articles
Create, Backup & Restore 12
  • Polkadot Extension: How to Restore your Account
  • Polkadot-JS UI: How to Import a Private Key From Another Wallet
  • Polkadot-JS UI: How to Create an Account
  • Polkadot Extension: How Can I View my Mnemonic Phrase?
  • Polkadot Vault: How to Create an Account
See all 12 articles
General Information 13
  • Can I Send DOT to MetaMask or MyCrypto Wallet?
  • What is the Existential Deposit?
  • Where Can I See the Balance of my Polkadot Account?
  • What is the Contract Address of Polkadot?
  • Can I Trade DOT on a DEX?
See all 13 articles
Advanced Concepts 9
  • How Many Planck Are in a DOT?
  • How to Create and Use a Multisig Account
  • How to Create an Account in Subkey
  • How to Create a Proxy Account
  • Parity Signer: How to Add your Account on Polkadot-JS UI
See all 9 articles

Staking

Staking Basics 10
  • Staking Dashboard: Overview
  • Staking Dashboard: How to Connect your Account
  • Staking Dashboard: How to Unbond your Tokens
  • Staking Dashboard: How to Change the Reward Destination
  • Staking Dashboard: How to Bond more Tokens to your Existing Stake
See all 10 articles
Nomination Pools 6
  • Polkadot-JS UI: Nomination Pools
  • Staking Dashboard: How to Claim Nomination Pool Rewards
  • Staking Dashboard: Nomination Pool Features
  • Staking Dashboard: How to Create a Nomination Pool
  • Staking Dashboard: How to Join a Nomination Pool
See all 6 articles
Learn More About Staking 14
  • What are the Benefits and Risks of Staking on Polkadot?
  • What does Active / Inactive / Waiting Mean?
  • How Can I See if I'm in the Top 512 Nominators of an Oversubscribed Validator?
  • How Can I See my Staking Rewards?
  • What Does it Mean to “Get Slashed”?
See all 14 articles
Stake Using Polkadot-JS UI 7
  • Polkadot-JS UI: How do I Stake (nominate) on Polkadot?
  • Polkadot-JS UI: How Can I Unstake my Tokens Again?
  • Polkadot-JS UI: How Can I Bond More Tokens to Increase my Stake?
  • Polkadot-JS UI: How do I Change my Nominated Validators?
  • Polkadot-JS UI: How Can I Change my Controller Account?
See all 7 articles

Ledger

Using Ledger 11
  • Ledger: How to Use Polkadot and Stake DOT with Ledger Live
  • Polkadot Extension: How to Add Your Ledger Account
  • Ledger: Can I Export an Existing Account from Polkadot-JS UI to my Ledger Device?
  • Polkadot-JS UI: How to Add a Ledger Account
  • Ledger: Can I Use the Ledger Polkadot App for Kusama?
See all 11 articles
Troubleshooting 8
  • Ledger: "Txn Version Not Supported"
  • Ledger: "Unable to Create Enum via Index"
  • Ledger: "No Compatible Device Found."
  • Ledger: "Method Not Supported"
  • Ledger: "Unknown Status Code: 28161"
See all 8 articles

Troubleshooting

Errors & How to Resolve Them 5
  • Error: 'balances.KeepAlive'
  • My Address Starts with “5” or a Capital Letter, Not “1” as It hould.
  • Error: Insufficient Balance
  • Error: "Unable to Retrieve Key Pair"
  • Error: 'balances.ExistentialDeposit'
General Troubleshooting 5
  • My Password is not working
  • Polkadot-JS UI: How to Troubleshoot Connection Issues
  • I Withdrew BDOT instead of DOT by Mistake
  • I Sent Funds to a Validator instead of Staking Them!
  • I Sent Funds to the Wrong Address!

Crowdloans

Learn Crowdloans 5
  • How to Participate in Crowdloans on Polkadot or Kusama
  • Crowdloans FAQ's
  • I Contributed to a Crowdloan and Now my Balance Is Zero
  • Polkadot-JS UI: Explanation of Crowdloan Page
  • How do Parachain Slot Auctions Work?

General Knowledge

Good to Know 11
  • What is the Total Supply of DOT?
  • How to Claim and Access the NFT I Received as a Gift?
  • Where To Find Us on Social Media
  • How to Create a Vanity Address on Polkadot
  • How To Become A Polkadot Ambassador
See all 11 articles
Identity 4
  • How to Use the W3F Registrar age
  • How to Set and Clear an Identity
  • How to Request and Cancel Identity Judgement
  • How to set Identities for Sub Accounts
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