Welcome to Polkadot Support
Got questions? We got answers!
Enter your search term here...
Search
Trending
Top Articles
5
How Do I Know Which Validators to Choose?
Where to Store DOT: Polkadot Wallet Options
Why am I not Getting Staking Rewards?
How to Create a DOT Account
Staking Dashboard: How to Stake Your DOT
Getting Started
Basics
9
Where to Buy DOT and KSM
Can I Use the Same Account on Polkadot, Kusama, and Parachains?
Polkadot Extension: Where to Download It
I Can't Find My Account on the Polkadot Network!
Glossary
See all 9 articles
Transactions
16
Polkadot-JS UI: How to Send / Transfer Funds Out of Your Account
Polkadot-JS UI: How to Send All of Your Funds Out of Your Account
Why Can't I Transfer My DOT?
Polkadot-JS UI: How Can I Find (and Copy) my Address?
Where Can I See the Transaction History of my Polkadot Account?
See all 16 articles
Create, Backup & Restore
13
Polkadot Extension: How to Restore Your Account
Polkadot-JS UI: How to Import a Private Key From Another Wallet
Polkadot-JS UI: How to Create an Account
Polkadot Extension: How Can I View My Mnemonic Phrase?
Polkadot Vault: How to Create an Account
See all 13 articles
General Information
13
Can I Send DOT to MetaMask or MyCrypto Wallet?
What is the Existential Deposit?
Where Can I See the Balance of My Polkadot Account?
What is the Contract Address of Polkadot?
Can I Trade DOT on a DEX?
See all 13 articles
Advanced Concepts
9
How Many Planck Are in a DOT?
How to Create and Use a Multisig Account
How to Create an Account in Subkey
How to Create a Proxy Account
Parity Signer: How to Add Your Account on Polkadot-JS UI
See all 9 articles
Polkadot OpenGov
How to participate in Polkadot OpenGov
5
Polkadot OpenGov: How does it work?
Polkadot OpenGov: How to Delegate your Voting Power
Polkadot OpenGov: How to Vote
Polkadot-JS UI: How to Delegate your Voting Power on Polkadot OpenGov
Polkadot JS-UI: How to Remove Expired Referenda Locks
Staking
Staking Basics
10
Staking Dashboard: Overview
Staking Dashboard: How to Connect Your Account
Staking Dashboard: How to Unbond Your Tokens
Staking Dashboard: How to Change the Reward Destination
Staking Dashboard: How to Bond More Tokens to Your Existing Stake
See all 10 articles
Nomination Pools
5
Staking Dashboard: How to Claim Nomination Pool Rewards
Staking Dashboard: Nomination Pool Features
Staking Dashboard: How to Create a Nomination Pool
Staking Dashboard: How to Join a Nomination Pool
Staking Dashboard: How to Unbond from a Nomination Pool
Learn More About Staking
14
What are the Benefits and Risks of Staking on Polkadot?
What does Active / Inactive / Waiting Mean?
How Can I See if I'm in the Top 512 Nominators of an Oversubscribed Validator?
How Can I See My Staking Rewards?
What Does it Mean to “Get Slashed”?
See all 14 articles
Stake Using Polkadot-JS UI
8
Polkadot-JS UI: How Do I Stake (Nominate) on Polkadot?
Polkadot-JS UI: How Can I Unstake My Tokens Again?
Polkadot-JS UI: How Can I Bond More Tokens to Increase my Stake?
Polkadot-JS UI: How do I Change My Nominated Validators?
Polkadot-JS UI: How Can I Change My Controller Account?
See all 8 articles
Ledger
Using Ledger
10
Ledger: How to Use Polkadot and Stake DOT with Ledger Live
Polkadot Extension: How to Add Your Ledger Account
Ledger: Can I Import an Existing Account from Polkadot-JS UI to my Ledger Device?
Polkadot-JS UI: How to Add a Ledger Account
Ledger: Can I Use the Ledger Polkadot App for Kusama?
See all 10 articles
Troubleshooting
8
Ledger: "Txn Version Not Supported"
Ledger: "Unable to Create Enum via Index"
Ledger: "No Compatible Device Found"
Ledger: "Method Not Supported"
Ledger: "Unknown Status Code: 28161"
See all 8 articles
Troubleshooting
Errors & How to Resolve Them
5
Error: 'balances.KeepAlive'
My Address Starts with “5” or a Capital Letter, Not “1” as It Should.
Error: Insufficient Balance
Error: "Unable to Retrieve Key Pair"
Error: 'balances.ExistentialDeposit'
General Troubleshooting
5
My Password is not working
Polkadot-JS UI: How to Troubleshoot Connection Issues
I Withdrew BDOT instead of DOT by Mistake
I Sent Funds to a Validator instead of Staking Them!
I Sent Funds to the Wrong Address!
Crowdloans
Learn Crowdloans
5
How to Participate in Crowdloans on Polkadot or Kusama
Crowdloans FAQ
I Contributed to a Crowdloan and Now my Balance Is Zero
Polkadot-JS UI: Explanation of Crowdloan Page
How do Parachain Slot Auctions Work?
General Knowledge
Good to Know
11
What is the Total Supply of DOT?
How to Claim and Access the NFT I Received as a Gift?
Where To Find Us on Social Media
How to Create a Vanity Address on Polkadot
How To Become A Polkadot Ambassador
See all 11 articles
Identity
4
How to Use the W3F Registrar Page
How to Set and Clear an Identity
How to Request and Cancel Identity Judgement
How to Set Identities for Sub Accounts