Since Ledger does not support batch transactions, the regular staking process will not work if you have your stash account on your Ledger. It requires two s...

This is an unfortunate mistake that sadly no third party can help you with.    It is a bit like sending an envelope full of cash to the wrong address. Bec...

If you're seeing an error "Device is disconnected" or "Unable to claim interface" when you're trying to use your Ledger accoun...

If you encounter this error when you use your Ledger on polkadot.js, it means your DOT app on your Ledger needs to be updated.  Please open the Man...

You may encounter the error "txn version not supported" when trying to send KSM or DOT from your Ledger via polkadot.js.  This error is caused...

Some of our users are getting the error "Unable to reset device" when trying to attach their Ledgers.  This is an issue that started after Chr...

"I have connected my Ledger via "attach ledger via webusb". When I open the accounts page and hit "Add Ledger" the small window doe...

The "Unknown device" error is a security measure of your browser. How to solve it Click on the "Unkown device" line in t...

Ledger does not support batch transactions. Therefore you will run into the "utility.batch error" when trying to perform certain actions on polkad...

1. Nothing happens when I click the "Add Ledger" button Can you see your Ledger in your list of accounts? If yes, then everything is fine. Not...