Welcome to Polkadot Support
Got questions? We got answers!
Enter your search term here...
Search
Solution home
Troubleshooting
Errors & How to Resolve Them
5
Error: 'balances.KeepAlive'
My Address Starts with “5” or a Capital Letter, Not “1” as It Should.
Error: Insufficient Balance
Error: "Unable to Retrieve Key Pair"
Error: 'balances.ExistentialDeposit'
General Troubleshooting
5
My Password is not working
Polkadot-JS UI: How to Troubleshoot Connection Issues
I Withdrew BDOT instead of DOT by Mistake
I Sent Funds to a Validator instead of Staking Them!
I Sent Funds to the Wrong Address!