I contributed to a crowdloan and now my balance is zero Print
Modified on: Mon, 14 Nov, 2022 at 11:43 PM
If you contributed to a crowdloan and ended up with a balance of zero when you expected to have some balance close to 1 DOT, your account most likely was reaped (deactivated) and the remaining funds were burned. You can read more about what this means here.
How to check if that's what happened
2. In the extrinsics tab look for your contribution. It will be a "crowdloan(contribute)" or a "utility(batch_all)" extrinsic
3. Click on the Extrinsic ID. This will open up the details of that extrinsic
4. Scroll down to events and look for an event named "balances(DustLost)". If this event exists, then some balance was lost due to the account being reaped. Click on the arrow to expand it.
5. Next to "Balance" is the amount that was lost when the account was reaped.
How did this happen?
This can happen under a few circumstances:
1. The amount you planned to leave in your account after the contribution was less than 1 DOT.
2. The amount you planned to leave in your account was exactly 1 DOT. In that case it was the fees for the transaction that brought the balance below the existential deposit and led to your account being reaped.
3. You planned to contribute your entire balance but overestimated the fees. In that case anything that wasn't used up by the transaction fees was burned, but the loss in that case should be minimal.
What can I do?
There is nothing that can be done to recover this amount unfortunately. It is burned and lost forever.
Did you find it helpful?Send feedback
Disclaimer: We always strive to provide you with the best support we can and we take all care to ensure that our instructions are accurate and concise. However, following these instructions properly, as well as the general management of your accounts and funds, is ultimately your responsibility. Web3 Foundation cannot be held liable for any accidental loss of funds or any other damage you might incur.