General Troubleshooting

Any errors you may get, what they mean, and how to solve them.

My Password is not working
Whenever you issue an extrinsic with the Polkadot-JS UI or the Polkadot extension for e.g. the purpose of staking or transferring funds out of your account,...
Mon, 6 Feb, 2023 at 3:08 PM
Polkadot-JS UI: How to Troubleshoot Connection Issues
Sometimes you may experience connection issues, e.g., when trying to confirm a transaction or when trying to access the network in the first place. You may ...
Mon, 13 Feb, 2023 at 1:06 PM
I Withdrew BDOT instead of DOT by Mistake
When you make a withdrawal of Polkadot from an exchange, be sure to select the official DOT token, as indicated in the example image below.  The of...
Wed, 8 Mar, 2023 at 7:21 PM
I Sent Funds to a Validator instead of Staking Them!
Accidentally Sending Funds to a Validator If you made a mistake and sent funds to a validator rather than voting for them, you will need to contact that...
Wed, 8 Mar, 2023 at 7:24 PM
I Sent Funds to the Wrong Address!
I accidentally sent funds to a wrong Polkadot address Due to the way the blockchain works, payments are irreversible. Once you send funds to the wrong a...
Wed, 8 Mar, 2023 at 7:27 PM