I Withdrew BDOT instead of DOT by Mistake Print
Modified on: Fri, 28 Apr, 2023 at 2:59 PM
Polkadot is its own network, not a smart contract on another chain, like Ethereum or Binance Chain. These chains offer "wrapped" or "pegged" versions of DOT, but these are not the native tokens of Polkadot and can't be sent to your Polkadot account.
What to do if you withdrew a pegged-DOT token on another chain
When you make a withdrawal of Polkadot from an exchange, be sure to select the native DOT token, as indicated in the example image below.
The native DOT token lives on the Polkadot network and all DOT addresses start with 1.
If you select any other option here, you choose a wrapped DOT version of the token, which lives on a different network such as Ethereum, Binance Smart Chain, Polygon, etc. Please be aware that these tokens cannot be sent to DOT addresses or transacted on the Polkadot network, as they are not compatible.
If you made a mistake here, please contact the exchange directly for assistance. In theory, you should be able to simply send the tokens back to your exchange account and then withdraw the correct token instead. Your individual exchange Support Team should have more details on that.
Since these transactions do not take place on the Polkadot network, we are unable to help in this case.
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Disclaimer: We always strive to provide you with the best support we can and we take all care to ensure that our instructions are accurate and concise. However, following these instructions properly, as well as the general management of your accounts and funds, is ultimately your responsibility. Web3 Foundation cannot be held liable for any accidental loss of funds or any other damage you might incur.