Ledger: "Unable to Create Enum via Index" Print
Modified on: Mon, 1 May, 2023 at 2:51 PM
If you're seeing "unable to create enum via index 13, in V0, V1, V2..." this indicates that you are using an older version of the Ledger Live software, and it needs to be updated.
After upgrading, please also ensure that the firmware is updated on the device. You can find instructions for that here.
After you've performed the updates, you'll also need to re-install the Polkadot app, which you can do by opening the My Ledger tab and then clicking on Apps installed. Connect your Ledger to complete this step. Next, click "Update."
You will see the Polkadot app being updated.
Once complete, this should allow the app to connect and display your accounts normally.
If you are more of a visual type, check this video on how to update your Ledger apps:
Did you find it helpful? Yes NoSend feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Disclaimer: We always strive to provide you with the best support we can and we take all care to ensure that our instructions are accurate and concise. However, following these instructions properly, as well as the general management of your accounts and funds, is ultimately your responsibility. Web3 Foundation cannot be held liable for any accidental loss of funds or any other damage you might incur.