Troubleshooting
You may encounter the error "txn version not supported" when trying to send DOT or KSM from your Ledger via the Polkadot-JS UI or Ledger Live. ...
Mon, 13 Mar, 2023 at 11:47 AM
If you're seeing "unable to create enum via index 13, in V0, V1, V2..." this indicates that you are using an older version of the Ledger Live...
Thu, 9 Mar, 2023 at 4:39 PM
If you encounter the message "No compatible device found" when trying to connect your Ledger to polkadot.js, please make sure that: Your Led...
Wed, 8 Mar, 2023 at 7:28 PM
You may encounter the error "Method not supported" when trying to sign an extrinsic with your Ledger via the Polkadot-JS UI or the Polkadot extens...
Wed, 8 Mar, 2023 at 7:28 PM
If you get this error when trying to sign a transaction with your Ledger, make sure that the Polkadot or Kusama app is open on the device. You should see &q...
Mon, 13 Mar, 2023 at 11:48 AM
"Spec version not supported" Error If you encounter this error when using your Ledger on the Polkadot-JS UI, it means the Polkadot app on your...
Mon, 13 Mar, 2023 at 11:50 AM
⛔ READ THIS FIRST! You can allow a Ledger account on all chains only if it has been added directly on the Polkadot-JS UI. Ledger accounts added in the Polk...
Wed, 15 Mar, 2023 at 2:58 PM
Connecting your Ledger device to Polkadot-JS for the first time When you connect your Ledger account directly on Polkadot-JS UI, you may see a small win...
Wed, 8 Mar, 2023 at 7:29 PM
