Troubleshooting
You may encounter the error "txn version not supported" when trying to send DOT or KSM from your Ledger via the Polkadot-JS UI or Ledger Live. ...
Tue, 4 Apr, 2023 at 1:16 PM
If you're seeing "unable to create enum via index 13, in V0, V1, V2..." this indicates that you are using an older version of the Ledger Live ...
Mon, 1 May, 2023 at 2:51 PM
You may encounter the message "No compatible device found" when connecting your Ledger to Polkadot-JS UI or the Polkadot extension. This error is ...
Wed, 3 May, 2023 at 5:00 PM
You may encounter the error "Method not supported" when trying to sign an extrinsic with your Ledger via the Polkadot-JS UI or the Polkadot extens...
Fri, 28 Apr, 2023 at 3:45 PM
If you get this error when trying to sign a transaction with your Ledger, make sure that the Polkadot or Kusama app is open on the device. You should see &q...
Mon, 13 Mar, 2023 at 11:48 AM
"Spec version not supported" Error If you encounter this error when using your Ledger on the Polkadot-JS UI, it means the Polkadot app on your...
Mon, 1 May, 2023 at 2:46 PM
⛔ READ THIS FIRST! You can allow a Ledger account on all chains only if it has been added directly on the Polkadot-JS UI. Ledger accounts added in the Polk...
Fri, 28 Apr, 2023 at 12:18 PM
When you connect your Ledger account directly on Polkadot-JS UI, you may see a small window after clicking "From Ledger" that looks like this:...
Mon, 1 May, 2023 at 3:34 PM
