Ledger: "Method Not Supported" Print
Modified on: Tue, 26 Aug, 2025 at 11:50 AM
This article remains available for reference but is no longer updated or maintained.
Please use the information at your own discretion and risk.
For more details, refer to the official annoucenment.
‼️ IMPORTANT
Ledger is phasing out support for the Ledger Nano S. Your funds remain safe, but upgrading is recommended to ensure compatibility with future Polkadot updates.
Notice that other Ledger models (e.g., Ledger Nano S Plus) are not affected.
You may encounter the error "Method not supported" when trying to sign an extrinsic with your Ledger via the Polkadot-JS UI or the Polkadot Developer Signer.
This error means that the specific extrinsic is not supported by the Ledger app. You can find the list of supported extrinsics for Polkadot here and for Kusama here.
What can I do?
In the above pages, you'll probably notice that there are two versions: the "light" version and the "XL" version. Ledger Nano S users by default use the light version, because it has much smaller size, but it also supports a limited number of extrinsics. Ledger Nano X users use the XL version by default.
If you're using a Ledger Nano S and the extrinsic you want to issue isn't supported by the light version but it's supported by the XL version, you can install the XL version if you want, but odds are there won't be much space left for any other apps.
ℹ️ GOOD TO KNOW
Ledger Live natively supports only the light version for the Nano S. If you install the XL version you won't be able to use your Ledger Nano S with Ledger Live.
‼️ IMPORTANT
If the extrinsic isn't supported by either version, then it's not possible to issue that extrinsic from your Ledger account.
How to install the XL version on Ledger Nano S
ℹ️ GOOD TO KNOW
These instructions apply only to Ledger Nano S. If you're using a Ledger Nano X you're already using the XL version.
The two versions of the app show up in Ledger Live only for Nano S devices. For Nano X devices only a single version appears (the XL version) and it is named simply "Polkadot" or "Kusama".

ℹ️ GOOD TO KNOW
If you are installing the Kusama XL version you can skip steps 2 and 3 above. All the versions are available by default.